Archive

Agents faced more complaints and paid out higher levels of redress last year, industry data shows. Annual figures from the Property Redress...

Despite the announcements, the publicity, the guidance and the acres of website information, the most common complaint surrounding house sales is...

The Property Redress Scheme (PRS) has formed a new member panel that will be chaired by senior industry figure Eric Walker. The...

The Property Redress Scheme (PRS) has named the members of its new advisory panel. It will replace the PRS Advisory Council and...

The Property Redress Scheme (PRS) is putting together an advisory panel to improve governance, accountability and sector representation when formulating policies. It...

The number of complaints about estate and letting agents increased last year but fewer gripes were upheld. Data based on members of...

Industry figures have come out in favour of the long-term programme of new compulsory information to be contained on property listings. From...

Almost a million tenants have built up rent arrears since March 2020, according to research by National Residential Landlords Association (NRLA)....

Estate and letting agents are being urged to check that they are signed up with an approved redress scheme that covers...

The head of the Property Redress Scheme is urging agents to prepare for yet more regulation and legislation changes likely to...

The Property Redress Scheme says it’s recruited another 1,750 members following the shake-out last week when one of its rival redress...

The industry’s three government-approved redress schemes have this week issued an updated version of their Memorandum of Understanding (MOU). The MOU is...

When a tenant paid his initial one month’s rent in addition to a tenancy deposit in exchange for the keys to...

Running a business is not easy, but sometimes it becomes harder because we are expected to modify our behaviour due to...

One of the three approved Ombusdman-style operators, the Property Redress Scheme, is to hold its first agents’ workshop in March. The morning...

Who are you? I’m the Head of Redress at the Property Redress Scheme. I previously worked for Legal & General PLC dealing...

There are a number of fairly recent regulations that agents need to comply with. One of them, now just over a year...

It’s been nearly a year since all lettings and property management agents have been legally required to join a redress scheme...

The Property Redress Scheme (PRS) is delighted to announce their partnership with the award winning mediation provider, Small Claims Mediation (SCM) The...

Earlier this week we passed the official deadline for letting agents to fully publicise their fees as well as providing evidence of...